Effective Date: March 28, 2026 | Last Updated: March 28, 2026
This Privacy Policy explains how FaceSwap AI ("we", "our", or "us") collects, uses, stores, and protects your personal information when you use our mobile application and related services. Please read this policy carefully before using the app.
1. Information We Collect
We collect the following categories of information to provide and improve our services:
1.1 Information You Provide Directly
Account information: When you sign in via Google, we receive your name, email address, and profile picture from Google.
Photos and videos: Images and video files you voluntarily upload to use our face-swap features. These may contain biometric facial data.
Payment information: Subscription and purchase transactions are processed by third-party payment providers (e.g., Google Play). We do not store your full payment card details.
1.2 Information Collected Automatically
Device information: Device model, operating system version, unique device identifiers, and language settings.
Usage data: Features accessed, session duration, error logs, and in-app behavior (e.g., templates selected, generation history).
Network information: IP address, connection type, and approximate geographic region.
1.3 Biometric / Facial Data
Our core functionality involves processing facial images. Any facial data derived from photos or videos you upload is used solely to perform the requested face-swap operation. We do not build persistent facial recognition profiles or sell facial data to third parties.
2. How We Use Your Information
To perform the AI face-swap and video processing services you request.
To manage your account, authenticate your identity, and maintain your subscription status.
To process payments and verify purchase entitlements (VIP / credits).
To store and display your creation history within the app.
To send important service-related notifications (e.g., account changes, policy updates).
To detect, prevent, and investigate fraud, abuse, or illegal activity.
To improve, debug, and develop new app features through aggregated analytics.
To comply with applicable laws and legal obligations.
3. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal bases for processing your personal data are:
Contract performance: Processing necessary to deliver the services you requested.
Legitimate interests: Analytics, security, and fraud prevention.
Legal obligation: Compliance with applicable laws.
Consent: Where required by law (e.g., biometric processing in certain jurisdictions), we will request your explicit consent.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share data only in the following circumstances:
Service providers: Trusted third-party vendors who help us operate the app (cloud hosting, AI inference infrastructure, analytics), bound by confidentiality agreements.
Payment processors: Google Play and other platform billing services to process subscriptions.
Authentication providers: Google Sign-In to verify your identity.
Legal requirements: When required by a court order, subpoena, or applicable law, or to protect the rights and safety of our users.
Business transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you.
5. Data Retention
We retain your data only for as long as necessary to provide the service and fulfill the purposes described in this policy:
Uploaded media (photos / videos): Processed transiently and deleted from our servers within 24 hours after the operation completes, unless saved to your in-app history.
In-app history / generated content: Retained until you delete it or your account is deleted.
Account data: Retained for the duration of your account and up to 90 days after deletion for backup / legal purposes.
Usage logs: Retained for up to 12 months in anonymized or aggregated form.
6. Data Security
We implement industry-standard security measures including:
TLS/HTTPS encryption for all data in transit.
Encrypted storage for sensitive data at rest.
Access controls limiting who can access personal data within our organization.
Regular security reviews and vulnerability assessments.
No method of transmission or storage is 100% secure. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect your data during international transfers.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data ("right to be forgotten").
Restriction / Objection: Request that we restrict or stop processing your data in certain circumstances.
Data portability: Receive your data in a structured, machine-readable format.
Withdraw consent: Where processing is based on consent, you may withdraw it at any time.
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
You may also delete your account and associated data directly within the app via Settings.
9. Children's Privacy
Our service is not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information without parental consent, please contact us and we will promptly delete such data.
10. Third-Party Services
The app integrates with third-party services that have their own privacy policies:
We are not responsible for the privacy practices of third-party services.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via an in-app notification or by updating the "Last Updated" date at the top of this page. Your continued use of the app after changes become effective constitutes your acceptance of the revised policy.